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November 19, 2008 9:01 PM PST

Verizon finally has its answer to the iPhone

Posted by Marguerite Reardon
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Verizon Wireless may have found its iPhone killer.

(Credit: Verizon Wireless)

On Friday, Verizon will be the first and only wireless carrier in the U.S. to offer Research in Motion's new BlackBerry Storm. The device, which costs $199 with a two-year contract and a $50 mail-in rebate, is the first phone that could give Apple's iPhone--offered exclusively on AT&T's network for the same price--a run for its money.

I checked out the new touch-screen phone this week and have been playing around with it for a few days. My first impression is that it's pretty cool. It shares many of the same features that have made the iPhone popular, such as a touch screen, media player, and full HTML browser, making it a strong alternative to the iPhone. (For a full review of the device check out CNET Reviews where editor Bonnie Cha has put the device through its paces.)

But RIM has also been careful to retain the popular features and functionality that have catapulted its BlackBerry devices to iconic status among corporate types.

Take the touch screen as an example, BlackBerry users are accustomed to pushing actual keys. And many people I know who carry both a BlackBerry and an iPhone say they prefer the BlackBerry when it comes to sending text messages or e-mail, because they like the feel of touching buttons.

RIM didn't want to lose this feeling, so the company made sure that users still have to push down on the touch screen as if they were actually hitting a button. As an Apple iPhone user, I have to admit, it took me a little while to get used to the Storm's "push" touch screen. But in some ways I think it's an improvement over the iPhone touch screen. I can't tell you how many times I've accidentally called someone or sent a text message before I was ready to hit send, because my finger brushed across that area on the iPhone touch screen.

Another improvement over the iPhone is the fact that the Storm has 1 gigabyte of internal storage and can use a standard microSD storage card to support up to an additional 16 GB of data storage. And because they are standard storage cards, they can be swapped out and replaced. By contrast, the iPhone 3G comes in two versions, an 8GB model and a 16GB model. The storage can't be removed or swapped.

(Credit: Verizon Wireless)

Also, the Storm has a removable battery. Again, this appeals to me, because the iPhone's battery can't be removed, which means if it dies, so does my iPhone.

The gloomier forecast
But the Storm isn't a perfect device either. And there are a few things that I prefer on the iPhone. For one, the Storm lacks Wi-Fi. Verizon Wireless' representatives told me they opted not to include Wi-Fi because it adds "bulk, cost, and is a drain on the battery."

But truth be told, I think Verizon didn't want Wi-Fi because the company would rather have customers surf its 3G wireless network. While 3G speeds are a huge improvement over 2.5G speeds, they simply don't hold a candle to Wi-Fi. I can download e-mails and Web pages on my iPhone when using Wi-Fi much faster than when I am using AT&T's 3G network. And I can't imagine it would be much different on Verizon's 3G network.

Beyond its lack of Wi-Fi, I'd say that I prefer the touch screen navigation and Web browsing experience on the iPhone to the Storm. This of course, is a matter of personal taste. The new BlackBerry browser is slick and it works well. It's definitely a huge improvement over its older browsers. But zooming in on pages on the Storm requires clicking a button or actually clicking the screen. And I prefer the iPhone's pinching and brushing movements. But that's just me.

Overall, I think RIM has come out with a device that will give any consumer seriously considering a new touch screen smartphone an alternative to the iPhone. As a result, I think it could help Verizon retain customers ,who have been tempted to leave the carrier for the iPhone.

Let's face it, Verizon's previous attempts at introducing a so-called iPhone kliller have been lackluster. The LG Voyager and the LG Dare, looked cool and sleek, but they weren't true smartphones. RIM's other BlackBerry models have lacked the touch screen and cool factor.

Even though Verizon has not seen huge numbers of its subscribers leave its network since the iPhone was first introduced a year and a half ago, it has lost some as a result. But now, customers who are satisfied with Verizon Wireless's coverage and network reliability, won't have to leave to get a really cool device.

Marguerite Reardon has been a CNET News reporter since 2004, covering cell phone services, broadband, citywide Wi-Fi, the Net neutrality debate, as well as the ongoing consolidation of the phone companies. E-mail Maggie.
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Add a Comment (Log in or register) 20 comments
by mrcjacobs November 19, 2008 9:19 PM PST
Seriously, why is it that all phones keep being compared to the iPhone. I own both the original iPhone and the 3G and truth be told they are not that great. As a smartphone, and I use that term loosely to describe the iPhone, it utterly fails. It's a great iPod with phone capabilities but isn't the gold standard of smartphones. So what if it has a better web browser? When it comes to what most people use their smartphones for there are definitely better choices and the Storm seems to be 1 of them.
Reply to this comment
by technewsjunkie November 20, 2008 4:48 PM PST
Troll.
by gerrrg November 19, 2008 10:09 PM PST
Sorry, but I think the G1 is better priced, looks better from a GUI standpoint, and is equipped better than that thing.
Reply to this comment
by HlLLARY CLITON November 19, 2008 10:28 PM PST
I need WiFi
Reply to this comment
by humanssssss November 19, 2008 10:30 PM PST
Until a manufacturer makes a device that could use wifi as a cell phone and be able to allow third parties to develop app for the device, that's the device i want.

All these cell phone provider is locking customers in to milk as much SMS and call per minute as long as they can until someone breaks there tie in.

That company, whoever it is will win my business.
Reply to this comment
by gerrrg November 19, 2008 10:46 PM PST
well, I've got the G1 with wifi, have unlimited data and 400 sms for $25, my cell phone plan has 1500 anytime minutes (25 hrs / month) for $40, and since my phone is in sync with my gmail and it allows for google chat, yahoo messenger, AIM and MS live messenger (no extra charges).....i have more access to people than you, apparently.

and all for $65 a month.

what else do you want? cancer in the brain?
by ibeetle November 20, 2008 4:03 AM PST
If I misunderstand your complaint forgive me, but Skype (calling with Wi-Fi) is available on the PSP (built in), iPhone, and (i believe) Googles phone; through downloadable third party apps. T-Mobile also has their @Home service which also uses Wi-Fi for calling.
by sellitman November 20, 2008 4:42 AM PST
No Wi-Fi ? Deal killer.
Reply to this comment
by Remo_Williams November 20, 2008 5:51 AM PST
Typical Verizon, and I give them credit: they are an extremely savvy monopoly. They have the unquestionably best coverage in the northeast US, and from that they can force concessions on their subscribers with respect to devices. Look, they don't offer WiFi on the new phone, but would you give up that coverage? No. They don't offer the mobility of GSM/ SIM cards, but would give up the coverage? No. They know exactly what the pain threshold is, and are careful not to cross it. Superior service lets you forgive a lot of little things, but more importantly, it shows that they are catering to the core competency of telephony: coverage and VOICE connectivity. Any complaints about device lock-in or lack of Wi-Fi/ free GPS/ etc are outliers to them.

-R
Reply to this comment
by mcbutterbuns November 20, 2008 9:48 AM PST
I would give up coverage for wifi. I honestly don't talk on the phone very often. I would use the internet and email more than I would the voice. Coverage is a much smaller issue to me. Over the past 5 years, I've had 4 phones from Verizon. Each one is exactly like the previous except for a different interface and different icons. But thats just me.
by jtklein December 1, 2008 3:35 PM PST
Thank you, Remo! However, if VZW had the i-phone they could drive AT&T out of business
by DigitalFrog November 20, 2008 7:07 AM PST
Actually Remo, the Storm does support SIM cards - it's a dual band device for both CDMA and GSM
Reply to this comment
by Everlovin G November 20, 2008 7:09 AM PST
MARGUERITE REARDON: "I can't tell you how many times I've accidentally called someone or sent a text message before I was ready to hit send, because my finger brushed across that area on the iPhone touch screen."

Not for nothing, but I've been using my first generation iPhone since day two sans any problems, with the exception of the infrequent 'hanging issue' that was fixed with v. 2.1. Otherwise, my 'G1' iPhone (sans WiFi, mind you) has performed near flawlessly (lucky me?).

Admittedly, I have selected 'Call Back' instead of 'Delete' in the visual 'Voicemail' a couple of times -- my bad -- or plain ol' hit the wrong 'Favorite' a few of times, but who has *never* 'misdialed' a number on a pushbutton telephone? That said, I have *NEVER* "sent a text message before I was ready to hit send."

SUGGESTION: Key in your text message FIRST. At the point when you're ready to hit 'Send', THEN select the addressee to whom you wish to send the text. Same technique applies for email. Of course, if you're *replying*, 'Copy-Cut' the 'To:' addressee, finish your message, then 'Paste' the addressee back into your email and hit 'Send'. A bit cumbersome? Perhaps. But I'm not the one "accidentally" sending emails and texts!

= ^ )

You're welcome!

And, yes, I am an unapologetic AppleŽ enthusiast.
Reply to this comment
by jimafrost November 20, 2008 8:15 AM PST
No WiFi and 1G storage for the same price (assuming you send in the rebate) as the iphone? Ok, you can expand the thing with cards, but that's added cost. 8G card micro SD is around $50. So now you're talking $250 to achieve parity, but losing the terrific UI and a remarkable amount of software in the process.

Granted you get a more tactile "keyboard" but only marginally; it's still virtual, not nearly as good as traditional blackberry's. (Moreover the iPhone's electrostatic touch display is much more durable.)

It looks to me like Apple's product is a pretty clear win except if the battery thing kills you or if AT&T is a deal killer. Both of those are certainly downsides for some people but technically the Storm is inferior and it's more expensive to boot.

I'll check one out since I prefer Verizon but the iPhone is still a better product IMO.

jim frost
jimf@frostbytes.com
Reply to this comment
by 4thDDev November 20, 2008 8:51 AM PST
I am currently on Verizon, their smart phone options are very limited. I was very excited when I heard about the Storm coming out, but without Wi-Fi forget it. That is a major deal breaker. When will Verizon and these other companies get that wired users don't want to pay for their pathetic network access? Time to take the money I was going to spend on a new Verizon phone and get an Ipod Touch.
Reply to this comment
by mcbutterbuns November 20, 2008 9:44 AM PST
Same here. No wifi? No deal! Verizon is ALL about nickel and diming its clients. They didn't want wifi because they want the money from the 3G. They don't offer GPS because they want users to use the junk they call navigator. I'm dropping Verizon after my contract is up BECAUSE they don't offer wifi on their phones.
Reply to this comment
by DjMorri November 20, 2008 9:56 AM PST
The biggest advantage that Blackberry has is the Blackberry Messenger. You can send text, photo, voice, image, etc in less than a second for FREE from anywhere in the world.
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by russkeller November 20, 2008 3:57 PM PST
I gotta agree with Verizon on going with no WiFi. my 1st Verizon 6900 had WiFi but I had to replace it since I broke my old one and for some reason my new one dosn't have it. I never used it and the battery life difference is significant.
Reply to this comment
by cliffford December 5, 2008 4:38 PM PST
I need help on getting new phone . I have Verizon help?
Reply to this comment
by graupp January 2, 2009 12:39 PM PST
I think that RIMM has a lot of work to do on the Storm. My unit randomly reboots and occassionally displays a SIM card rejected message. According to Verizon tech support you have to remove and replace the battery to retire the messaqge.
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